The Art of Managing Your Email Tone 2024

Overview

When an email goes awry, its tone is often the culprit. When we write short, direct emails, our readers might think we are angry, yet when we write long, flowery messages, people don’t read them. We need to find the right tone for every email: professional, friendly, and respectful. If you have received feedback that your emails could be more relaxed, or if readers routinely ignore your emails, sign up for this presentation. This webinar will give you practical tips to manage your email tone so that your readers stay open to your message and you continue to develop positive business relationships.

Highlights

• Business communication
• Emotional intelligence
• Human resources
• Practice management

Prerequisites

None

Designed For

CPAs, financial professionals and staff.

Objectives

• Identify the tone of a sample email
• Determine an appropriate response to a sample email
• Identify three techniques for warming up the tone of an email
• Identify three ways to make emails clear and to the point

Preparation

None

Notice

This course is provided by a third-party vendor. Please note that login instructions will not be available in the ‘My Upcoming CPE’ section of the NESCPA website. Instead, the login instructions will be sent directly to you via email by the California Education Foundation (CalCPA). Upon completing the course, your hours will be recorded in the ‘My CPE Tracker’ section of the NESCPA website.