Maintaining a Harmonious Working Environment

Overview

A harmonious working environment is one in which people feel safe, seen, heard, and respected. Critical to maintaining it are that employees have high self-esteem, are treated with respect, and work in a safe, non-violent setting. This course provides practical knowledge and scripts on how to take appropriate action and deal effectively with discriminatory comments, sexual harassment, and threats and acts of violence, such that personal and employer liability is avoided.

Highlights

• Disassociating yourself and your employer from discriminatory comments
• Scripts for addressing potential and actual sexual harassment situations
• Consensual relationships between leaders and their subordinates
• Effective violence prevention measure
• Survival tactics in active violence situations

Prerequisites

None

Designed For

Managers and supervisors at all levels

Objectives

• Learn how to prevent discriminatory comments from turning into hostile work environment claims
• Understand how to avoid personal liability by properly responding to actual and potential sexual harassment situations
• Identify warning signs of potential violence, respond to threats, and the effective tactics to use in active violence situations to minimize injuries and loss of life

Preparation

None

Notice

This course is provided by a third-party vendor. Please note that login instructions will not be available in the ‘My Upcoming CPE’ section of the NESCPA website. Instead, the login instructions will be sent directly to you via email by ACPEN. Upon completing the course, your hours will be recorded in the ‘My CPE Tracker’ section of the NESCPA website.